That may seem the quite the opposite of what many successful managers believe when the company they are leading is already thriving. However, Stuart Colligon, director at management and mentoring consultancy, Auxesia, explains how even for flourishing companies, it is those incremental changes that will make a business even more successful.
Whatever stage a company is at in its development, there are always identifiable improvements which can be made across all areas. A paradox of business is that such things are seen more easily when viewed from a distance, and this is particularly true in a company enjoying a level of success.
Small changes can make a big difference to the bottom line and companies that continue to succeed in the long term are the ones that embrace, even create, change and respond to challenges presented by the market, the competition or general business conditions.
The idea that only businesses that are struggling need to hire a consultant, often saying “we’re doing fine, why would we appoint a consultant?”, is commonplace and also misguided.
Using a management consultant is actually about getting more out of what you’re already doing – making your current activities more profitable.
Yes, you know your business inside and out but a good consultant does far more than just repeat what you already know or give you wild, unrealistic ideas. Having an objective viewpoint means we can stand back without the baggage of history, staff involvement and so on, and see how things can be improved, how they can be more robust for the future, identify problems and act as a catalyst for change.
Whether that improves current processes, automates repetitive administration tasks or frees up resources for more profitable business activity, to name just three, by looking beyond the short term, the specific expertise of a consultant can bring new life to an organisation.
Another area where management consultants add value is by plugging gaps. Business leaders are often expected to be able understand all areas of the business to quite a significant level, from HR and finance to sales and marketing, but is it realistic for directors and senior managers to have such a breadth of knowledge as well as detailed experience in their specific field?
Our experience shows that this isn’t the case which often leaves vulnerable gaps which a management consultant can plug, reducing risk, freeing up management to focus on area of expertise and giving a competitive advantage.
Successful leaders don’t just recognise their own strengths but spot when a little bit of support can help – even in the good times. A fresh approach to pinpoint different ways of doing things can lead to an overall improvement in a business, which is where a good management consultancy can really add value.< BACK TO NEWS
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