𝟳 𝗧𝗶𝗽𝘀 𝗳𝗼𝗿 𝗥𝗲𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝗞𝗲𝘆 𝗦𝘁𝗮𝗳𝗳 𝗮𝗻𝗱 𝗛𝗼𝘄 𝘁𝗼 𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗧𝗵𝗲𝗺

In the post-COVID landscape, retaining staff is perhaps the most common concern that leaders share with me. There are a number of influential factors, which can be summarised as:

𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝗞𝗲𝘆 𝗣𝗹𝗮𝘆𝗲𝗿𝘀: Likely to be employees who not only excel in their roles but also embody your company's values. They're the ones who inspire their colleagues and drive initiatives forward. These are the leaders with a small “L”.

𝗢𝗳𝗳𝗲𝗿 𝗚𝗿𝗼𝘄𝘁𝗵 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀: People thrive when they grow. Ensure your team has access to training and development programs. This shows investment in their future, and simply that you care.

𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘀𝗲 𝗮𝗻𝗱 𝗥𝗲𝘄𝗮𝗿𝗱: A simple "thank you" goes a long way. Recognise efforts publicly and consider rewards that align with their personal values and professional goals.

𝗙𝗼𝘀𝘁𝗲𝗿 𝗮 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝘃𝗲 (𝗮𝗻𝗱 𝗳𝘂𝗻!) 𝗖𝘂𝗹𝘁𝘂𝗿𝗲: A supportive work environment encourages loyalty. Promote open communication, teamwork, and a healthy work-life balance.

𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻: Sorry purists, but pay matters. Regularly review packages to ensure they're competitive and reflect your team's contributions. This should be approached with no less seriousness than reviewing product/service prices.

𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗔𝘂𝘁𝗼𝗻𝗼𝗺𝘆: Trust your team; empower them. Giving employees control over their work results in a sense of ownership and satisfaction. Accountability will also improve.

𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸: Two-way feedback is essential – be available physically and emotionally. Your team will feel heard and valued.

By focusing on these areas, you will create an environment where staff want to stay and also to grow and succeed. Win, win.